Sustainability Policy

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Our Commitment

In La Alcoba del Agua we are hosts of our guests, we seek to exceed your expectations, committing ourselves to our environment and betting on new technologies. We are aware of our responsibility to the future and, therefore, our vision is to grow gradually and sustainably. 

We have a firm commitment to environmental protection, which is reflected in the following commitments:

  • Comply with each of the legal requirements and any other environmental protection requirements that apply to us.
  • To analyze our environmental impacts in order to establish action plans that allow us to reduce and minimize our environmental impacts in all our activities.
  • Establish pollution prevention and control measures.
  • Establish environmental objectives that provide us with a continuous improvement of our environmental performance.
  • To act in an ethical and sustainable manner with the environment and to focus our efforts on the preservation of the environment.

To achieve these commitments requires the involvement of each and every one of the people who make up La Alcoba del Agua, from our staff to suppliers and guests. To this end, we raise awareness and sensitize on the importance of respect and protection of the environment and encourage the participation of all of them in suggestions to improve our environmental performance.

Social environment

Health and wellbeing
  • We promote integral wellness among guests and collaborators through communication and advice on healthy lifestyle habits.
  • We have outdoor common areas for the enjoyment of our guests.
  • We promote a healthy and safe work environment through continuous training in PRL (Occupational Risk Prevention).
  • We have a Psychological Harassment Protocol to prevent, detect and resolve situations of psychological or moral harassment and/or other discrimination in the organization.
  • We work to ensure a safe provision of service, minimizing the risk of accidents and providing a safe working environment for guests.
Gender equality
  • We promote positive discrimination, non-discrimination based on sex and inclusion in all areas of the organization through the implementation of an Equality Policy.
  • We have a Sexual Harassment Protocol to prevent, detect and resolve situations of sexual and/or gender-based harassment in the organization.
  • We provide training on equality and harassment prevention to offer a healthy and safe working environment for female employees.

Environment

Sustainable cities and communities
  • We have solar and photovoltaic panels to generate renewable energy in the establishments. 
  • We replaced gel and shampoo pods with dispensers in all accommodation units.
  • Elimination of single-use plastics in all accommodation units and common areas.
  • We promote the reuse of towels and sheets by means of posters in the rooms to reduce water consumption. 
  • We have recycling points available to guests. 
  • We have fresh water dispensers for clients and collaborators.
  • We have replaced plastic water bottles with reusable glass bottles.
Responsible production and consumption
  • We collaborate with zero-kilometer suppliers and local artists to reduce emissions and promote the region’s culture. 
  • We provide our employees with more sustainable uniforms made by a local supplier with an ESG policy. 
  • We encourage “zero food waste” among guests to minimize food waste through an a la carte breakfast buffet system.
  • We work to improve our business ethics by defining and monitoring indicators of consumption and waste generated.
Climate action
  • We have a Manual of Good Environmental Practices for our collaborators and we carry out awareness and training campaigns for each work position.
  • We promote the “Zero paper” policy to reduce paper consumption as much as possible by digitalizing processes. 
  • We work with a digitalized reporting system for the management of Housekeeping and Maintenance incidents.
  • We apply and promote the 3R rule to reduce the volume of waste: reduce, reuse and recycle.